O Bear had ambitious growth plans to expand their greeting card range and develop their current Etsy store.
As a small family owned business, all their printing and fulfilment was being done in house. To grow, they needed to hand over print and distribution of orders to a specialist supplier so they could focus on developing their brand.
We partnered with O Bear to sync their current Etsy store to our order processing software, allowing us to manage the full end-to end fulfilment journey.
OUR SOLUTION
We partnered with O Bear to sync their current Etsy store to our order processing software, allowing us to manage the full end-to-end fulfilment journey.
By streamlining their print and dispatch requirements through Intervino, O Bear can offer a quicker delivery service across the UK, Europe and the rest of the world. Their customer service and returns processing is also taken care of, so they can focus on business growth.
THE RESULTS
With our team handling their Etsy store fulfilment, the O Bear team can now focus their time and energy on the design side of their range. This has allowed them to grow their category and offer a wider collection of products to their customer base.
Now that the order process, printing, distribution and customer service are all managed by our internal team, customer feedback has been positive and repeat business is providing a strong revenue stream.