Our objective
Timeless Treatments were gearing up to open their brand-new clinic in Manchester. But with no existing online presence or brand guidelines to work from, they needed more than just a website. They needed an identity.
We were tasked with building their digital world from the ground up: a beautiful, conversion-led website ready to capture new customers, alongside a full social media overhaul designed to grow their brand reach and build genuine engagement.
Our approach
With no established look to work from, our first task was to create a visual identity worthy of the Timeless Treatments name. From there, everything else could follow.
We built an SEO-optimised website, integrating a new booking system and loyalty programme – giving the clinic the tools to convert visitors into long-term clients. Speed mattered here; from brief to launch, the site was live within weeks.
On social, we started with a full organic audit before overhauling both the Facebook and Instagram profiles. We designed a complete bank of on-brand assets, took over posting, and ran a test-and-learn paid campaign on Meta – optimising as we went to drive real, measurable results.
Key stats:
- Three new client bookings via social media within two weeks of launching.
- 2700% increase in organic Facebook views month-on-month.
- 60+ Instagram intercations in the first two weeks of activity.
The Timeless Treatments team were thrilled with their new visual identity, and existing clients were quick to share positive feedback too.
The numbers followed. Within just two weeks of launching, three new clients had reached out via social media to book consultations. Plus, organic Facebook views were up 2700% month-on-month and Instagram saw 60+ interactions in the same period.
