Our objective
Timeless Treatments were gearing up to open their brand-new clinic in Manchester. But with no existing online presence or brand guidelines to work from, they needed more than just a website. They needed an identity.
We were tasked with building their digital world from the ground up: a beautiful, conversion-led website ready to capture new customers, alongside a full social media overhaul designed to grow their brand reach and build genuine engagement.
Our approach
With no established look to work from, our first task was to create a visual identity worthy of the Timeless Treatments name. From there, everything else could follow.
We built an SEO-optimised website, integrating a new booking system and loyalty programme – giving the clinic the tools to convert visitors into long-term clients. Speed mattered here; from brief to launch, the site was live within weeks.
On social, we started with a full organic audit before overhauling both the Facebook and Instagram profiles. We designed a complete bank of on-brand assets, took over posting, and ran a test-and-learn paid campaign on Meta – with ongoing optimisation to drive real, measurable results.
Project outcome
Key stats:
- Social media enquiries in the double digits during the launch period.
- 2700% increase in organic Facebook views month-on-month.
- Hundreds of Instagram interactions in the first two weeks of activity.
The Timeless Treatments team were thrilled with their new visual identity, and existing clients were quick to share positive feedback too.
Within the launch period, social media client enquiries had reached double digits, organic Facebook views were up 2700% month-on-month, and Instagram saw hundreds of user interactions.
And as the partnership evolved, we moved beyond the screen. Ahead of the launch of the brand’s new clinic, we designed and produced premium branded merchandise to make the occasion even more memorable for attendees.
